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Customer Service

Returns, Exchanges & Cancellations

We will make every effort to accommodate changes to or cancellations of orders that have not yet shipped. If you are not completely satisfied with your purchase, you may return the item in its original condition (unwashed, unworn and with original sales tag attached), filled out customer return/exchange form and proof of purchase within 14 days.

Once we receive your shipment, we’ll issue a credit in your original form of payment, less adjustments for shipping and handling, within 5 business days. For exchanges it will be necessary for us to process your exchange as a refund followed by a new order. All  items Purchase  with promotion discount code We do not refund! 

* Products purchased on the SALE collection we do not exchange or refund.

Shipping

All orders received before 12:00pm CST Monday - Friday are processed within 2-5 business days of payment verification. If Express or Expedited Shipping option is selected, orders are processed the same business day as the payment method is verified.

For your protection, we recommend that you return all items via a traceable carrier such as USPS, UPS or FedEx. Pure Body Athleisure is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid.

If you require any assistance or have any questions regarding a return, exchange, cancellation or international shipping please contact us. 

 

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